Refund & Cancellation Policy

Effective Date: 06/09/2025

Welcome to Staff of Rajasthan, a placement servicing portal operated by Prime Evolve Placement Services LLP.
This Refund & Cancellation Policy explains the rules related to payments, cancellations, and refunds when you purchase services from www.staffofrajasthan.com.

By using our services, you agree to the terms of this policy.

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1. Scope of the Policy

This policy applies to:

• Employers purchasing job posting packages, featured listings, or candidate database access.

• Candidates purchasing any premium or paid services.

• All online payments made through the Staff of Rajasthan portal.

• Services offered under Prime Evolve Placement Services LLP.

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2. Payment Terms

• All payments for job posting packages and services are non-transferable and non-adjustable.

• Payments can be made online only through secure payment gateways.

• Upon successful payment, you will receive a confirmation email and invoice.

• All prices are inclusive of applicable GST and taxes.

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3. Cancellation Policy

• Once you have purchased and activated any job posting package, cancellation is not allowed, and no refund will be issued. ✅

• If you purchased the wrong package by mistake, you must contact us within 24 hours at 📧 hr@staffofrajasthan.com.

• After the package has been activated, cancellations will not be entertained under any circumstances.

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4. Refund Policy

Refunds are applicable only in one case:

a) Duplicate Payments ✅

• If you are charged twice for the same transaction, we will verify the payment and process a full refund.

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b) Technical Issues (No Refund – Extra Validity) ✅

• If your payment is successful but the package is not activated due to a technical issue on our side:

  • We will manually activate your package, and

  • You will receive 7 extra days of package validity free of cost to compensate for the delay.

• No refund will be provided in case of technical issues.

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5. Non-Refundable Conditions

Refunds will not be provided in the following situations:

• If you cancel the package yourself.

• If you change your mind after purchase.

• If you fail to use the package within its validity period.

• If candidates do not apply for the posted jobs.

• If you provide false, incorrect, or misleading information.

• If payment is made outside the official portal.

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6. External Dealings & Fraud Disclaimer

• All payments must be made only through www.staffofrajasthan.com.

• If you make any payment or agreement outside the portal or without our authorization,
  Prime Evolve Placement Services LLP will not be responsible for:

  • Financial losses

  • Fraudulent activities

  • Unauthorized transactions

• Always verify our official email: 📧 hr@staffofrajasthan.com before making any payment.

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7. Refund Processing Timeline

• Refunds for duplicate payments only will be processed within 7 to 10 business days.

• Refunds will be credited to the original payment method only.

• We are not responsible for delays caused by banks or payment gateways.

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8. Dispute Resolution

• For any payment-related disputes, contact us at 📧 hr@staffofrajasthan.com.

• If the issue is unresolved, disputes will be governed by Indian laws and handled under the jurisdiction of Ajmer, Rajasthan.

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9. Contact Us

Prime Evolve Placement Services LLP
Brand Name: Staff of Rajasthan (Placement Servicing Portal)
Website: www.staffofrajasthan.com
Email: hr@staffofrajasthan.com

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